Privacy Policy

1. Introduction

cor77 operates an online gaming platform providing casino games, sports betting, live dealer experiences, and traditional Indonesian gaming options including togel (numbers lottery) and sabung ayam (cockfighting) to adult players in Indonesia. We understand that when you entrust us with your personal information, you expect us to handle it with the highest standards of care, security, and transparency.

This Privacy Policy applies to all users of the cor77 platform located at https://cor77.cam, including visitors, registered users, and account holders. It covers all personal data collected through our website, mobile-optimized platform, customer support channels, and any future applications or services we may offer.

cor77 operates in compliance with international data protection standards and takes seriously our obligations under applicable privacy and data security regulations. We encourage you to read this policy carefully to understand how your information is collected, used, and protected.

2. Information We Collect

We collect several types of information from and about users of the cor77 platform:

2.1 Information You Provide Directly

When you register for an account, make deposits or withdrawals, contact customer support, or otherwise interact with our platform, you provide us with personal information including:

• Account Registration Data: Full name, date of birth, email address, mobile phone number, residential address, and preferred username.
• Identity Verification Data (KYC): Government-issued identification documents such as KTP (Kartu Tanda Penduduk), passport, driver's license, and selfie photos for verification purposes.
• Financial Information: Bank account details, e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal records.
• Communications: Any messages, emails, or live chat transcripts exchanged with our customer support team.
• Preferences: Communication preferences, language settings, deposit limits, and responsible gaming tool settings.

2.2 Information Collected Automatically

When you access the cor77 platform, we automatically collect certain technical and usage information, including:

• Device Information: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, bets placed, time spent on the platform, clickstream data, and referral sources.
• Location Data: General geographic location based on IP address to ensure compliance with geographic restrictions.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience. See Section 7 for more details.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Processors: Transaction verification data from banks (BCA, BRI, BNI, Mandiri, CIMB Niaga) and e-wallet providers to confirm deposits and withdrawals.
• Identity Verification Services: Data from third-party KYC and anti-fraud services used to verify your identity and prevent fraudulent activity.
• Marketing Partners: Information from affiliate partners if you accessed cor77 through a referral link.

3. How We Use Your Information

cor77 uses your personal information for the following purposes:

3.1 Account Management and Service Provision

• Create, maintain, and secure your cor77 account.
• Process deposits, withdrawals, and other financial transactions.
• Verify your identity and age to comply with legal requirements (21+ age restriction).
• Provide customer support and respond to your inquiries.
• Enable you to participate in games, place bets, and access platform features.

3.2 Legal and Regulatory Compliance

• Comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
• Prevent fraud, money laundering, underage gambling, and other illegal activities.
• Detect and prevent bonus abuse, collusion, and terms of service violations.
• Maintain records required by gaming regulators and financial authorities.
• Respond to legal requests, court orders, and government inquiries.

3.3 Platform Improvement and Personalization

• Analyze usage patterns to improve platform functionality and user experience.
• Personalize content, game recommendations, and promotional offers based on your preferences.
• Conduct internal research and analytics to enhance our services.
• Test new features and optimize platform performance.

3.4 Marketing and Communications

• Send you promotional offers, bonus announcements, and updates about new games or features (with your consent).
• Communicate important account-related information, including security alerts, terms updates, and policy changes.
• Notify you about responsible gaming tools and resources.

You may opt out of marketing communications at any time by adjusting your preferences in your account settings or clicking the unsubscribe link in our emails.

3.5 Responsible Gaming and Player Protection

• Monitor account activity for signs of problem gambling.
• Enforce deposit limits, session time limits, and self-exclusion requests.
• Provide access to responsible gaming tools and support resources.
• Intervene proactively when we detect at-risk behavior patterns.

4. Data Sharing and Disclosure

cor77 does not sell your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We share data with trusted third-party service providers who assist us in operating the platform, including:

• Payment Processors: Banks and e-wallet providers that process your deposits and withdrawals.
• Game Providers: Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, and other studios that supply games on our platform.
• Identity Verification Services: Third-party KYC providers that verify your identity documents.
• Customer Support Tools: Live chat platforms and CRM systems used to provide customer service.
• Cloud Hosting Providers: Secure servers where your data is stored.
• Analytics Providers: Services that help us analyze platform usage and improve performance.

All third-party service providers are contractually bound to protect your data and use it only for the purposes we specify.

4.2 Legal and Regulatory Authorities

We may disclose your information to government authorities, regulators, law enforcement agencies, or courts when required by law or when necessary to:

• Comply with legal obligations, court orders, or subpoenas.
• Investigate suspected fraud, money laundering, or other criminal activity.
• Enforce our Terms & Conditions and protect the rights of cor77 or other users.
• Respond to requests from gaming regulators or financial oversight bodies.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on the platform before your information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with other third parties when you have given us explicit consent to do so.

5. Data Security Measures

cor77 employs industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account password and must notify us immediately if you suspect unauthorized access.

6. Your Privacy Rights

As a cor77 user, you have the following rights regarding your personal information:

6.1 Right to Access

You have the right to request a copy of the personal information we hold about you. You can access most of your data directly through your account dashboard. For a comprehensive data report, contact our Data Protection Officer at [email protected].

6.2 Right to Rectification

If you believe any of your personal information is inaccurate or incomplete, you have the right to request corrections. You can update most information directly in your account settings, or contact customer support for assistance.

6.3 Right to Erasure ("Right to Be Forgotten")

You may request deletion of your personal information, subject to certain limitations. We may be required to retain certain data for legal or regulatory compliance (e.g., financial transaction records for AML purposes). To request account deletion, contact [email protected].

6.4 Right to Restriction of Processing

You may request that we limit how we use your data in certain circumstances, such as when you contest the accuracy of your information or object to how we process it.

6.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request transfer of this data to another service provider where technically feasible.

6.6 Right to Object

You have the right to object to certain types of processing, including direct marketing and processing based on legitimate interests. You can opt out of marketing communications by adjusting your account preferences or clicking unsubscribe links in emails.

6.7 Right to Withdraw Consent

Where we process your data based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing conducted before withdrawal.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our platform. They help us remember your preferences, keep you logged in, and understand how you use the site.

7.2 Types of Cookies We Use

• Essential Cookies: Necessary for the platform to function properly. These enable core features like account login, secure transactions, and session management.
• Performance Cookies: Collect anonymous data about how users interact with the platform, helping us identify technical issues and improve performance.
• Functionality Cookies: Remember your preferences (language, currency, favorite games) to provide a personalized experience.
• Marketing Cookies: Track your browsing activity to deliver relevant promotional offers and advertisements (used only with your consent).

7.3 Managing Cookies

You can control and delete cookies through your browser settings. Note that disabling essential cookies may prevent you from using certain features of the platform. For more information about cookie management, visit your browser's help section.

8. Data Retention

cor77 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal, regulatory, and accounting requirements:

• Active Accounts: Personal and transaction data is retained for the duration of your account relationship with cor77.
• Closed Accounts: After account closure, we retain certain data for a minimum of 5 years to comply with anti-money laundering regulations and to resolve disputes.
• Financial Records: Transaction history, deposits, withdrawals, and betting records are retained for 7 years for financial audit and tax purposes.
• KYC Documents: Identity verification documents are retained for 7 years following account closure as required by AML/KYC regulations.
• Marketing Data: If you opt out of marketing communications, we retain a record of your opt-out preference indefinitely to ensure we do not contact you again.

After the required retention period expires, we securely delete or anonymize your personal information.

9. Children's Privacy

cor77 is strictly for adults aged 21 and over. We do not knowingly collect personal information from individuals under 21 years of age. Our age verification procedures are designed to prevent underage access. If we discover that we have inadvertently collected information from a minor, we will immediately delete that data and close the account. Parents or guardians who believe their child has accessed cor77 should contact us immediately at [email protected].

10. International Data Transfers

cor77 primarily serves Indonesian residents, but our platform infrastructure may involve servers and service providers located outside Indonesia. When your personal information is transferred internationally, we ensure it is protected through:

• Standard contractual clauses approved by international data protection authorities.
• Ensuring that receiving countries provide adequate data protection standards.
• Implementing technical and organizational measures equivalent to those applied in Indonesia.

All international transfers are conducted in compliance with applicable data protection laws.

11. Changes to This Policy

cor77 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform functionality. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Notify you via email if you have an active account.
• Display a prominent notice on the platform for a reasonable period.

We encourage you to review this Privacy Policy periodically. Your continued use of cor77 after changes are posted constitutes your acceptance of the revised policy.

12. Contact Our Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or how cor77 handles your personal information, please contact our Data Protection Officer:

• Email: [email protected]
• Subject Line: "Privacy Inquiry – [Your Account Username or Email]"
• Response Time: We aim to respond to all privacy-related inquiries within 7 business days.

For general customer support inquiries (non-privacy related), please contact [email protected] or use our 24/7 live chat.